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Frequently Asked Questions

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Who can book an appointment?
  • Anyone aged 16 and over living in New Zealand can book an appointment. We recommend the first consultation be in person.

How do I make an appointment?
Where do I park?
  • One carpark right outside the consultation room, it is a residential area and occasionally you might need to find parking on the street. Please let us know if you have mobility requirements.

How do I pay?
  • Eftpost payments on the day after your consult. Please note, VISA payments will incur a surcharge of 1.34%

Is there a cancellation policy?
  • Please let us know if you will not be able to attend your planned consultation. A cancellation fee might apply.

Can I bring a support person to my consultation?
  • Yes

Can I book recurring appointments?
  • Yes

Will my usual GP be able to know what we discussed?
  • Yes, we will send an electronic letter to your usual GP to update them of your consultation outcome and clinical plan.

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